Shipping & Return Policies

Order Processing

Updated 09-14-17

For full details see 

How To Order 

When your Reseller sends us your order, we send you & your Reseller a Confirmation & Shipping Ticket "Shiptix."

If you have not received a CONFIRMATION from Mortensen Math World HQ within 1 week of paying your reseller:

EMAIL Marti:  M o r t e n s e n M a t h @ i C l o u d . com (DO NOT USE SPACES)

also

If you have not received our TRACKING email within 3 weeks of any type of order:

EMAIL Marti:  M o r t e n s e n M a t h @ i C l o u d . com (DO NOT USE SPACES)

We do require a signature when you receive your shipment.

For Fedex shipments (we generally use Fedex Ground) you can contact them to hold your package for pick up or to re-route the delivery for a fee.  They do attempt to deliver several times first to obtain a signature.

To Contact Fedex call 1-800-GO-FEDEX

Returns

No cash refunds.  Credit exchange only with RMA.  Email 1st for RMA:  M o r t e n s e n M a t h @ i C l o u d . com

Shipping Costs

Shipping is FREE to USA contiguous continental USA States - "domestic", "continental".

For shipping to non-contiguous USA - Alaska, Hawaii, Territories, APOs & International:

REQUEST QUOTE for Ship Chgs:  M o r t e n s e n M a t h @ i C l o u d .com (NO spaces)

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Quick Access Ship Chgs Quote for your Reference:

Combo Kit - Singles - kcom 

Ship cost to HAWAII As of 09-14-17

        Priority Mail 3 biz days $40 

Combo Kit - QVP - by the case (4) kcomqvp

QVP = Quantity Volume Pricing

Ship cost to HAWAII As of 09-14-17

        Priority Mail 3 biz days $68 per case

Combo Kit "Combo" - KCKC (Combo Kit & M10 - Multiple Tens Kit) singles

Shipping to HAWAII As of 09-14-17

        Priority Mail 3 biz days $28.45

        USPS Retail Ground 2 wks minimum -  $25.03

    Shipping to AUSTRALIA As of 09-14-17

        Priority Mail  6-10 Business Days:  $74.60

 Shipping to UK GREAT BRITAIN

As of 08-16-16

        Priority Mail 6-10 biz days $73.35

Shipping to ROMANIA

As of 08-05-16

6-10 days Priority Mail Int’l $82.15

3-5 days Priority mail Express Int’l  $100.75

Curriculum Starter Kit - Deluxe -  kcstartdx

SHIP QUOTE coming

Fraction Kit - Singles - kfrac

Ship cost to HAWAII

As of 05-02-16

        Priority Mail 3 biz days $38.60 ea

Fraction Kit - QVP - kfracqvp

QVP = Quantity Volume Pricing

We sell cases of min 6, max 10

Ship cost to HAWAII

As of 05-02-16

        Priority Mail 3 biz days $58.25 case (6-10 Kits per case - still same shipping cost)

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Videos:

Count by 2s:  https://www.youtube.com/watch?v=DcdxDiHLOOw

Mortensen Math with Puppets pre-school kids video:  https://www.youtube.com/watch?v=lhL-0sniTDw

Having a Party!:  https://www.youtube.com/watch?v=oU9lUuSyxpo

Addition Subtraction Kit:  https://www.youtube.com/watch?v=LzMN9YV_5HI

The Green One has a hip posse - adventuring in this math cosmos!:  https://www.youtube.com/watch?v=h_GJ5eqPbf4

Jerry singing Want To Be A Ten song, counting in Russian:  https://www.youtube.com/watch?v=yeybqNpzwi4

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Books Available Now

The books are all available now.

All Manuals & printed publications are available now.

Level 4 & 5 Books available now

Level 4 Measurement covers Trigonometry - never published previously.

Answer Keys Level 2 - Level 5 are now available (only) by CD

NOTE:  No Answer Key for Level 4 Measurement included yet.

Level 1 Algebra Answer Key can be found in the back of the Algebra Guidebook

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Announcements

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High School Transcripts from Montessori School

Former students from RaNae Stellmon's Montessori School - Coeur d'Alene, Idaho

The school is no longer in business.  It was active in the 1970's and 1980's.  It went from Pre-School through High School Graduation.  RaNae Stellmon passed away in 1990.

However her daughter,  Marti Mortensen, is the permanent record keeper for student Transcripts.

Contact Marti to request your High School Transcripts at:  

M o n t e s s o r i S c h o o l C d a @ outlook.com

also

M o r t e n s e n M a t h @ iCloud.com

(do not include the spaces)

Marti is working to provide the Coeur d'Alene School District with a digital set of these records for permanent archival access.

It will be announced here when these have been provided.  Expect it to be sometime in 2017 school year.

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Contact us:

M o r t e n s e n M a t h @ i C l o u d . com (do not enter spaces)

Mortensen Math World Headquarters, USA

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A Virtuous Woman

Proverbs 31:18 - She perceiveth that her merchandise [is] good: her candle goeth not out by night.

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